OMBE.com: About Call Tracking
OMBE Call Tracking™
Our service allows us to assign a custom telephone number for the seller. This assigned number will automatically redirect to the seller's actual phone number. Here are some of the features and benefits of our Ombe Call Tracking™ service:
- Seller gets an email with detailed call information
- Time of call
- Duration of call
- Caller's location
- Caller's Phone Number
- Link to the call's recording
- Call recordings are automatically erased in 30 days
- Seller can get call tracking emails sent to multiple emails in their company
- Ensures accuracy for order information taken during the call.
- Provides a way to call the contact back.
- Provides management with a tool to review how company calls are handled.
- Gives the seller definite information that the call came from information on Ombe.com.
- Asay Media Network also gets a copy
- We use the information to make sure that the seller is only billed for qualified sales leads.
- Helps us to provide better service to our customers.
We recommend that you continue to list your regular phone numbers in your ads and use the Tracking Numbers for things like the following:
These numbers should direct callers to an extension where someone usually answers the phone in person. Our studies show there is a much higher success rate when buyers can call and speak with the correct person.